Our delivery conditions Shipping and returns for biomedica Tunisia.
Shipping your package
Terms of Delivery
1. Purpose
These Terms of Delivery specify how www.biomedica.tn undertakes to deliver the products ordered by its customers. By validating your order, you accept the conditions set out here.
2. Delivery Methods
The products ordered are delivered to the address provided at the time of ordering. Delivery is carried out by our partner carriers according to the options chosen at the time of purchase.
3. Delivery Times
Delivery in mainland France: Orders are shipped within 7 working days and are generally delivered within [number of days] working days after dispatch.
International shipping: Times vary depending on the destination and are often longer. You will be informed of the estimated times when confirming your order.
4. Delivery Costs
Delivery costs vary according to the weight and volume of the products, as well as the place of delivery. This information is provided during the ordering process. These costs are added to the total amount of the order.
5. Responsibilities
BIOMEDICA undertakes to do its utmost to meet deadlines. However, in the event of delays caused by circumstances beyond our control – such as extreme weather events – we will:
5. Obligations
BIOMEDICA strives to do its best to meet the deadlines set. In the event of delays caused by factors beyond our control such as, but not limited to, weather conditions, strikes and logistical problems, we cannot be held responsible. It is the customer's responsibility to ensure that the delivery address provided when ordering is accurate.
6. Receiving the order
Upon receipt of your package, we recommend that you inspect the condition of the item, as well as the manner in which the delivery was made. If you notice any defects such as a damaged package or missing items, please contact our customer service promptly at contact@biomedica.tn or by phone at (+216) 54 471 830 .
7. Exchanges and returns
We offer an exchange and return policy for items that do not match the description given, or that are found to be defective upon delivery. For detailed policies, please see our Exchanges and Returns page.
8. Changes to Terms and Conditions
We have the right to change these Terms and Conditions of Delivery at any time. Any such changes will be made available on the Website and will apply to all subsequent orders placed after the changes are posted.
9. Acceptance of Terms
In respect of your order, your acceptance of the Terms of Delivery is deemed to be the result of placing the order.